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Terms & Conditions


The "" website is an e-commerce store selling products via the Internet (hereinafter referred to as "online store" or "website") created and operated by the general partnership under the name "PLOUMIDIS NEK. - TSANTAKIS MIX. P.C." and with the distinctive title "DETAILS CAR CARE P.C.", based in Heraklion, Crete, at Christomichal Xilouris Street, no. 37, with the registration tax number 800706778 and GEMI, with the electronic address of contact [email protected] and the e-shop service line: 2816007383 (hereinafter referred to as

The following terms and conditions will apply to the use of the online DETAILS CAR CARE SPECIALISTS trademark located at Any user who enters and trades or makes use of the services of the online store (hereinafter referred to as "visitor" and / or "user" or "customer" depending on whether it is limited to visiting only the store or commissioning and selling products and services) is deemed to consent and accepts unreservedly the following terms herewith without exception. If a user does not agree with these terms, he/she must undertake to refrain from the visit, use of the e-shop as well as from any transaction or use of the e-shop services.


Terms of use reserves the right to modify or revise freely the terms and conditions of use and transactions from the online store whenever it deems it necessary, and undertakes to inform consumers about any change, through the pages of this electronic store. The contracts through the e-shop are compiled in the Greek language.

Information & Products Provided” is committed to the accuracy, completeness and completeness of the information provided in the online store as regards the identity of and the transactions provided through the e-shop. By, in the context of good faith, it is not responsible for and is not bound by electronic data entries made by error/omission in common experience and is entitled to correct these whenever they become aware of their existence.

Limitation of Liability

“” as part of its transactions from the online store is not liable and is not liable for any damages or damages resulting from the cancellation of orders, the non-execution or the delay in their execution, for any reason. It does not guarantee the availability of the products displayed in the online store, but it updates on the basis of the available data about the availability or not of the customer concerned and undertakes in the event of a change of this information to inform the customers in good time of the unavailability, has no further responsibility. The online store provides content (ie. information, names, photos, and illustrations), products and services available through the site "as they are". Under no circumstances will “” be liable civilly or criminally for any damage (whether positive, special or incidental, which may include, but is not limited to, divisive and/or cumulative loss of profits, data, lost profits, monetary satisfaction, etc.) will be subject to a visit by an e-shop or a third party due to the operation or not and / or the use of the website and / or inability to provide services and / or products and / or information made available by him / her and / or any non-authorized subsequent third party interventions in products and / or services and / or information made available through it.

Intellectual property rights

All content of the online store, including badges, signs, images, graphics, photographs, drawings, texts, etc. are the intellectual property of DETAILS CAR CARE SPECIALISTS P.C. and are protected under the relevant provisions of Greek law, European law and international conventions or intellectual property of third parties for which “” has been licensed for its own exclusive needs and for the operation of the online store. Any copying, transfer or creation of derivative works based on this content or misleading the public about the real provider of the online store is prohibited. Reproduction, re-publishing, uploading, communication, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only upon the prior written consent of or any other copyright holder. The names, images, logos and distinctive features listed and described in the online store under the brand name DETAILS CAR CARE SPECIALISTS P.C. or the products or services of DETAILS CAR CARE SPECIALISTS P.C. or third parties are assets of DETAILS CAR CARE SPECIALISTS P.C. or third parties respectively, protected by the relevant trademark laws. Their use in the online store does not give them any permission or right to use them by third parties.

Privacy Policy

Transparency and information to our customers about the collection and use of data is our top priority.

The purpose of Privacy Policy is to help you understand and decide what data you share with us.


While browsing “” even without logging in to your account, we receive your personal information such as the IP address and the type of device you use without identifying you.

In case you choose to create an account at “” you share with us the necessary information you enter as: Name, Surname, e-mail, Telephone, Address, City, Postcode, Country, and Prefecture. We use this information to secure your account as well as to contact you for issues that concern you, such as clarifying how to send your order.

If you place an order as a visitor at “” you will share with us the necessary information you enter as: Name, Surname, E-mail, Telephone, Billing Address, City, Postal Code, Country, Prefecture and Full Shipping Address if is different from the Billing Directorate. We use this information to prepare and send your order.

If you select an Invoice Issue when registering your order, you share with us the Company Name, Company tax ID, tax office, and Profession. These data are used for the correct issue of the Market Invoice.

If you use the contact form you share your Name and E-mail so that we can respond correctly to your request.

In addition, if you have registered your e-mail in the special newsletter field, this will only be used to send bids and updates related to

Finally, to share your order, we share your details with the shipping company in order to transfer and deliver your order.

For any questions or remarks about the privacy policy, please contact us by e-mail at [email protected]

Information we share with third parties:

At “” for the safe and timely delivery of our newsletter to those customers or visitors who have accepted their receipt, we share their emails with the company through which they are sent.

In order to send your order, we share your information with the shipping company in order to transfer and deliver your order.

Data we receive through Cookies:

Cookies are small text files that contain information stored in your computer's web browser when you browse the “” website and can be removed at any time. We use cookies for the best possible operation of the site ””, your correct browsing, linking and moving to the pages as well as for providing promotional content based on your interests and needs. We also use cookies to analyze how visitors use our site, how they are browsing, or whether they are experiencing a problem to fix it, as well as improving the structure and content of “”.


The absolutely necessary cookies are essential for the correct operation of “”. They allow you to browse and use correctly the functions of our online store (website). Without these cookies, the smooth operation of “” may be affected by malfunctions while browsing.

Performance cookies

Performance cookies collect information about how visitors use “”, for example, which pages they visit more often and if errors occur while browsing. Cookies are used exclusively to improve the performance of “”.

Cookies functionality

These cookies allow “” to remember your choices, such as your username. The information that collects these cookies concerns your browsing “” exclusively and it is not possible to record your browsing activity on other sites. If you do not accept these cookies, it may affect the performance and functionality of “” and limit your browsing to “”.

The company under the name “PLOUMIDIS NEK.-TSANTAKIS MIX. P.C." and with the distinctive title “DETAILS CAR CARE P.C.", to which “” belongs, is fully compliant with Law 2472/1997 of Greece as well as with the GDPR law of the European Union and has set fully implement all the necessary tools and procedures that will not only ensure but also prove that it fully complies with the requirements of the new Regulation.

Responsible for the Privacy of the website: Michalis Tsantakis

Ability to delete all your personal data immediately:

If you are a customer of “” and wish to delete all of your personal data from our databases such as Orders, User Accounts or Newsletter, please send us your request by email at: [email protected]

Also, the existence of the right to information, access, deletion, objection, purpose limitation and portability in accordance with Articles 12-22 of the General Personal Data Protection Act and the applicable national law) is hereby notified. Ensures that only authorized employees have access to transaction information and only when necessary, e.g. to handle the orders.

For the rest, “” commits not to disclose the details of its customers and transactions unless it has a written authorization from them or it is imposed by a court decision or a decision of another public authority. Personal data reported to the online store under the DETAILS CAR CARE SPECIALISTS brand name are used exclusively by this or its affiliates to support, promote and execute the transaction relationship, promote goods and inform customers.

For more information about the way and purpose of processing your personal information, please check with the Privacy Policy, click here.

User Liability

The user / customer agrees and undertakes to use the services, information and data of the online store as provided for by law and based on the rules of good faith and business ethics.

The intention of the Company is not to collect personal data of minors. However, as this is not feasible to be / confirmed by the Company, any minor users of the Company's website who may be providing through it personal data, we believe that they have obtained the consent of their parent's caress or their guardians.

It is required not to use the online store under the brand name DETAILS CAR CARE SPECIALISTS:

-to send, post, e-mail or otherwise transmit any content that is illegal for any reason, causes unlawful insult and damage to the or to any third party, either infringes the confidentiality or confidentiality of any person's information

- sending, posting, sending by e-mail or otherwise transmitting any content that inflicts moral, social, apprehension, etc.

- sending, publishing, sending by e-mail or otherwise transmitting any content for which users are not entitled to broadcast under the law or current contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of industrial relations or covered by confidentiality agreements)

- send, post, email or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties of any kind

- sending, publishing, sending by e-mail or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or service any of software or computer hardware

- Deliberate or unintentional violation of applicable law or regulations

- Harassment of third parties in any way

- collecting or storing personal data about other users

Pricing policy

The online store of “” reserves the right to change prices without prior notice from the customer.

Dispute Resolution

Please be advised that if any dispute arises between our transactions to which you have sent us a written request but we are unable to reach an agreement between us, you have the option to contact the Online Dispute Resolution Platform, at, which is directly linked to the competent independent authority "Consumer Ombudsman" (// On this platform you can submit a dispute resolution request so that our company can then be contacted by the competent Authority at [email protected]

We also take note that acknowledges in good faith the advisory nature of the decisions of the Authority to be dealt with and has not committed itself to the enforceability of such decisions. In any case of non-compromise resolution of the dispute, the civil courts are competent.